Wednesday, July 28, 2010

Jeff The Intern

This summer, we've been blessed with a college intern. Jeff has been our "go to" for all necessary tasks that take us away from our daily activities. If you called or e-mailed Wireless Environment between June 1 and now, chances are Jeff was involved in your inquiry.

Mr Beams began providing its LED motion sensing lights to the public in 2008. For two years we have been enjoying the process of getting acquainted with different industries and markets, trying to determine exactly what our customers want. In addition to a quality light that helps to brighten all of the different places where light is not available, we have learned that customer service is the most important facet of our business. Our summer intern, Jeff, is a testimony to good service. Testing every sample that goes out, owning the shipping process, visiting the post office (sometimes multiple times a day!) and responding to customer needs quickly are just some of the ways that Jeff has helped our business this summer.

Jeff has enthusiastically sold product out of his car (that's right, he peddled an Anywhere Ceiling Light to his grandfather), delivered samples to a local handyman and actively followed up on his sales efforts, not necessarily to close the deal, but to find out exactly what people like about our products and what we could be doing better--because that's what is important to Jeff.

As an avid "Simpsons" fan, Jeff could be heard chuckling over Homer Simpson tumbling down the basement stairs and commenting, "if he had a Mr Beams light, he wouldn't have fallen." I know that, when Jeff heads back to school I will be reminded of him when I employ our Test Customer, whose address is the same as the Simpson family's.

Jeff's smile is as bright as our Spotlight and we know that his sense of humor and clever wit will spread joy across the campus of the University of Toledo in just a few weeks. You can listen for Jeff's guest spots on WXUT radio in Toledo, OH. Our office will be a bit quieter when he's gone but his inventory and pretzels will be a reminder that Jeff will be back for winter break. Best of luck, Jeffrey. We'll miss you!

1 comment:

  1. If anyone is interested in buying any of the products, here's the link to the official eBay Store. We sell in quantities of 1, 2, 3, 6, 10 and 12! Enjoy!

    http://stores.ebay.com/Mr-Beams-LED-Lights

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